The acceleration of technology-led innovations, enabled by artificial intelligence, 5G with 6G looming on a close horizon, robotics or quantum computing to name a few, begs for our clients to become ever more agile so as to take full advantage of their disruptive capacity. We help customers transform their processes and organizations accordingly, identifying underlying opportunities, promoting adoption of change, and optimizing the deployment of their own digital strategies and solutions.
We ensure transformations undertaken are in line with our clients’ all-up strategy, operational objectives and expected outcomes, also factoring in human capabilities in place and end-customer needs addressed or needing to be.
- Optimizing value creation processesWe support organizations throughout the deployment of their strategy as well as the transformations they embark on. Our overriding purpose is to create, optimize and preserve the value of their assets over time. This is an end-to-end process starting with data/business analysis, followed by key objectives, programs, subsequent performance indicators, and monitoring processes ensuring goals are met.
- Different approaches to different transformation challenges.Over forty years, CMI has acquired a rich set of capabilities and experiences in partnership with our clients to address challenges associated with process optimization, anticipated technological, environmental and geo-political changes. We design digital transformation programs and cross-functional project roadmap accordingly.
- Leading transformation from start to finish.From strategic framing to program and project design, to implementation and continuous improvement, we support our clients throughout their entire transformation journey using Agile methodologies. We offer multidisciplinary teams capable of managing programs via a PMO and projects via POs (Product Owners) and business analysts. We also leverage our network of expert partners who provide in-depth support as it relates to delivery (UX designers, developers, IT architects, international sales & marketing, to name a few).
We design and support digital transformation programs.
We address every step in the value chain, from scoping to implementation. We adapt our methodologies to use cases and business challenges we see as intertwined with technologies (service-based solutions, user journeys, internal management, advanced analytics, data and AI ecosystems, digital twins, etc.). We also strive to design your transformation programs cross-functionally to ensure strategic and operational alignment. Our teams live by the following principles.
User-centric vision
Any digital transformation program must address the needs of all stakeholders, from internal users to end-customers.
Operational vision
The feasibility of transformation scenarios must be assessed in the field, as closely as possible to businesses or audiences concerned, from the outset.
Strategic vision
Digital transformation projects must be designed in their strategic, organizational, technical, and cultural context.
Process redesign
Ownership of digital transformation within any of our clients commands clear organizational and functional set-ups, ensuring practical input, genuine engagement and efficient delivery.
Change management
Supporting stakeholders involved in a transformation project until they become autonomous is business critical.
Operational support
Driving digital transformations requires buy-in and often support from other areas of a company which need to be transformed (CSR, HR, IT, Go-to-Market strategy, etc.).